Privacy Policy

Privacy Policy for NewLana

Last updated: January 20, 2025
This Privacy Policy describes how NewLana ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from newlana.com (the "Site") or otherwise communicate with us. For the purposes of this Privacy Policy, "you" refers to any customer, website visitor, or individual whose personal information is processed under this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons. Any updates will be posted on our Site with an updated "Last updated" date.

How We Collect and Use Your Personal Information

To provide our services, we collect and may have collected personal information about you from various sources over the past 12 months. The type of information we collect depends on how you interact with us.

What Personal Information We Collect

  • Information You Provide Directly:
    • Contact details: Name, address, phone number, and email.
    • Order information: Billing and shipping address, payment confirmation, and order details.
    • Account details: Username, password, and security questions.
    • Customer support information: Details provided during communication with us.
      Please note: Certain features may require specific information. Not providing this information may limit access to certain features.
  • Information Collected Automatically (Usage Data):
    • Data such as device type, IP address, browser type, network connection, and interactions with the Site.
  • Information from Third Parties:
    • Data from payment processors and platforms like Shopify that help process transactions and improve services.

How We Use Your Personal Information

  • Providing Products and Services: To process payments, manage orders, arrange shipping, and facilitate returns or exchanges.
  • Marketing and Advertising: To send promotional communications and tailor advertisements.
  • Security and Fraud Prevention: To detect and prevent fraudulent or malicious activities.
  • Service Improvement and Communication: To improve our services and respond to customer needs.
    We also use cookies to enhance your user experience. You can manage cookie settings in your browser.

How We Disclose Personal Information

We may disclose your information to:

  • Service providers: For payment processing, shipping, and data analysis.
  • Marketing partners: To deliver tailored advertising.
  • Affiliates: Within our corporate structure.
    We do not disclose sensitive information without your consent.

Your Rights

Depending on your location, you may have the following rights over your data:

  • Access/Know: Request access to data we hold about you.
  • Delete: Request deletion of your data.
  • Correct: Request corrections to inaccurate data.
  • Opt-Out: Opt out of targeted advertising or the sale of your data.
    To exercise your rights, contact us at infonewlana@gmail.com.

Contact Us

For questions about this Privacy Policy, or to exercise your rights, email us at: infonewlana@gmail.com.